Question 1

why not just use an airtag or find my?

Accepted Answer

they're great — for keys, and for cities with signal. airtags are made for finding things and need other iphones around; find my needs internet and a charged phone. aura talks directly to your crew's devices and physically guides you to them — direction and exact meters, down to 10 cm, with zero signal.

Question 2

does it really work without a phone?

Accepted Answer

yes. the light ring points the way and the display counts down the meters — no phone needed. you'll use the app once for initial setup, then it's optional (but worth having — map view, group management, SOS alerts on your phone too).

Question 3

what's the range?

Accepted Answer

up close, UWB guides you with 10 cm precision. across bigger distances: up to 2.5 km in open terrain, around 400 m in dense city blocks. and your crew is your network — every aura extends the reach of all of them.

Question 4

what does SOS do?

Accepted Answer

twisted ankle, feeling unwell, uncomfortable situation — press SOS and every aura in your crew (plus the app) gets the alert instantly. aura then navigates them straight to you. the quietest way to call everyone at once.

Question 5

does everyone in my crew need their own aura?

Accepted Answer

yes — that's how the finding works, and why crew bundles are coming. bonus: every extra aura in your crew extends everyone's range.

Question 6

how many people can be in one group?

Accepted Answer

up to 5.

Question 7

who can see my location?

Accepted Answer

only your group. you can leave a group anytime in the app — and when your device is off, nobody sees you. period.

Question 8

will the battery last a festival day?

Accepted Answer

one charge covers all day and all night. for a multi-day festival, top it up overnight or from a powerbank between sets.

Question 9

how do i charge it? is there a cable in the box?

Accepted Answer

any USB-C cable, powerbank or laptop works — full charge takes 2.5 hours. there's no cable in the box; you've already got one at home.

Question 10

does it work abroad?

Accepted Answer

yes — no sim, no roaming. aura works in every country in europe except belarus and russia (different radio rules over there). same device, any festival across the continent.

Question 11

when can i order — and what will it cost?

Accepted Answer

pre-orders open soon, in waves — the waitlist goes first and gets the early-bird price before anyone else. join the waitlist and you'll know the moment it opens.

Question 12

when will it ship — and what if it’s delayed?

Accepted Answer

first batch ships early 2027. you'll get regular build updates so you always know exactly where things stand — and pre-orders are fully refundable until shipping.

Questions & answers.